Refund & Cancellation Policy
Last Updated: January 1, 2026
At The Heal Bloom, we strive to provide high-quality wellness and hypnotherapy services. Because our services involve reserved time slots with professionals, we adhere to the following policy:
1. Cancellation & Rescheduling
- Notice Period: Clients may reschedule or cancel an appointment up to 24 hours before the scheduled start time at no additional cost.
- Late Cancellations: Cancellations made less than 24 hours before the appointment will be subject to a cancellation fee of 50% of the session cost.
- No-Shows: If a client does not join the session within 15 minutes of the start time, the session will be marked as a "No-Show," and the full fee will be forfeited.
2. Refund Eligibility
- Service Not Rendered: If The Heal Bloom is unable to provide a scheduled service due to technical issues on our end or therapist unavailability, a full refund or a free reschedule will be offered.
- Dissatisfaction: As hypnotherapy and wellness services are subjective, we do not offer guaranteed "results" refunds. However, if you are unsatisfied with the quality of the session, please contact us within 48 hours, and we will review your case.
- Duplicate Payments: Any accidental duplicate payments will be refunded in full within 5–7 business days.
3. Refund Process
- To request a refund, please email contact@thehealbloom.com with your transaction ID and reason for the request.
- Approved refunds will be credited back to the original payment method used at checkout.
- Timeline: Once initiated, refunds typically take 5–10 business days to reflect in your account, depending on your bank's processing time.